Department of Education establishes hotline

By on February 7, 2017

The National Department of Education (NDoE) has established regional hotline numbers and an email address for stakeholders to report schools that are charging fees.

Southern 733 27048
New Guinea Islands 722 39926
Highlands 707 35658
Momase 708 35454

Complaints can also be emailed to

The department also requires the following information to be provided when making a complaint.

  • The name of the school, province and the district;
  • The name of the principal or head teacher;
  • The type of fee the school is charging, and;
  • The amount that is being charged.

In response to any complaints, the department will take adequate action by suspending the principal or head teacher concerned and instigate an immediate investigation. Tuition fee free funding from the government will also be suspended during the inquiry.

Meanwhile, Education secretary, Dr Uke Kombra, has sent a circular to school authorities not to charge any fees.

He said there were reports of schools charging various fees which was unlawful and instructed them to stop immediately.

Dr Kombra also called on school inspectors to monitor schools and take appropriate action.


I’m a writer, publisher, IT personnel and martial artist.

About Bernard

I’m a writer, publisher, IT personnel and martial artist.

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